Ensenada, Puerto Varas, Chile

house rules

your cooperation is requested

ensenada, chile

what you need to know

house rules

For Personal Safety

– Smoking is not permitted, except in the designated outdoor smoking areas.

– Please refrain from any other acts that could cause a fire in your room or anywhere in the House.

– Please review the emergency exit instructions posted on the inside of the guest room door and locate the emergency exits promptly upon your arrival.

– Please remember to always leave your room key with Reception. If you lose your key, you will be charged USD 10 for replacement.

– Please make sure your door is locked when you leave your room.

– Please refrain from holding meetings with outside visitors in your room.

– In order to maintain hygiene standards, even in cases where customers request that we do not clean their room, we will clean every 3 days at the least. However, the House retains the right to clean at any time deemed necessary.

Your Cooperation is Requested

Please do not bring onto the premises of the House any of the following:
(1)Animals or birds of any kind, except dogs/cats with prior notice / arrangements;
(2)Gunpowder, oils or other explosives or inflammables;
(3)Objects emitting a foul odor;
(4)Firearms or swords;
(5)Objects of an unusually large size or in unusually large quantities; and
(6)Illegal drugs or other articles.

– Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons and drugs are strictly prohibited on premises.

– Please do not hang any items or objects whatsoever from the windows / balcony of your room.

– The distribution or display of advertisements and the sale of goods on the premises of the House are prohibited without prior written authorization.

– Please refrain from using equipment or fixtures for purposes other than those intended. Please do not remove or alter any equipment or fixtures of the House.

– You are reminded that unauthorized publication for business purposes of photographs taken on the premises of the House may be subject to legal action.

– You will be charged for any damage to the House’s property caused by you or by your guests.

Pet Friendly

We love dogs.

In order to not disturb our other guests, dogs must be kept outside the house at all times. We have a fenced area where they may stay together with other dogs. If your dog doesn’t do well with others, please consider other options.

We love cats too.
In order not to inconvenience other guests and to protect native fauna, cats must remain in your room.

Please bring eating/drinking bowls, food, pooper scooper/litter box/plastic bags, leash/collar and their favorite treats and toys.

Casa Gioia


Cruce Navarro km2
Ensenada, Puerto Varas